Charlotte started her career with Francesco's 17 years ago at the Lichfield salon. There she won the title of Apprentice of the Year and then swiftly progressed to become the Salon Manager. She then also managed the Stafford Academy, before transferring to the Shrewsbury salon; going on to own the salon in 2022. Charlotte is proof that if you work hard for your dreams they can come true! She loves making her guests feel special and creating a cut or colour that suits them and their personality, so they leave the salon with a smile on their face after every visit.

Scarlett is the salon's Wella Colourist, who delivers beautiful colours every single time. She is warm and welcoming and you are guaranteed to love your colour every single time. Scarlett qualified from the Advanced Academy's Technical Finishing school with a Distinction and top of her class!