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  • Salon Director

    Loretta

    Meet Loretta: Salon Director, Colour Expert & Heart of the Team

    With over 30 years of passion for hair and more than 20 years leading the salon, Loretta is the driving force, heart, and soul behind everything we do. As our Salon Director, she's more than a leader - she's a mentor, motivator and the ultimate team cheerleader.

    From coaching new Apprentices to creating unforgettable experiences for clients, Loretta leads with warmth, precision, and an unwavering love for the craft.

    A Life in Hair, A Love for People

    Loretta's commitment to excellence shows in everything she does - from her Wella Colour Expert qualification to her razor-sharp eye for detail and her belief that customer service is just as important as great hair.

    She thrives on the buzz of a busy salon day, especially a "Fizzy Friday" filled with laughter, loyalty, and a little sparkle in the air. Her motto? There's always time for people. Whether you're a client or a team member, you'll feel seen, heard and cared for.

    Family, Team & The Francesco Spirit

    Being part of Francesco Hair Salon means everything to Loretta. The salon is her second home, and her team is her extended family, including her daughter, Nicola, who now proudly manages the salon.

    Outside of work, Loretta's happiest spending time with her two grandchildren, her beloved dogs Lulu and Daisy and her close-knit family. Add in a good holiday, a bit of shopping, a lovely glass of wine, and a great meal out, and that's her perfect day.

    Loretta isn't just the Salon Director, she's the glue, the guide and the spirit behind the salon's success.

    We're proud to call her our leader, and grateful for the passion and heart she brings to the salon every single day.



    Salon Manager / Colour Expert

    Nicola

    Meet Nicola: Salon Manager, Colour Expert & Transformation Queen! ✨

    Every salon has that one person who holds it all together - and for us, that's Nicola. With 15 years of experience and 3 years as our brilliant Salon Manager, Nicola works side-by-side with salon owner (and Mum!) Loretta, leading with confidence, compassion and a deep love for both her team and her clients.

    Colour Is Her Craft

    Nicola's colour knowledge runs deep - and in 2024, she took things to the next level, passing her Wella Colour Expert qualification with flying colours. Whether it's bold colour changes, gentle corrections, or full-on transformations, Nicola's creative eye and technical precision are unmatched.

    She especially shines when a client walks in with a colour mishap - where others might panic, Nicola sees possibility. Her favourite projects? Big, beautiful colour corrections and total hair makeovers.

    A Leader in Hair & Heart

    More than just a colourist, Nicola is now also one of our newly qualified Hair Loss and Scalp Experts, helping clients navigate the more sensitive side of hair with care and expertise.

    But what really sets her apart is her passion for customer service. She makes every client feel like they're the most important person in the room - because to her, they are.

    Beyond the Chair

    Outside the salon, Nicola is a proud mum to her daughter Rosie, and if you ever need a restaurant recommendation or travel tip, she's your go-to. She loves good food, great chats, and is always planning the next adventure.

    A Temporary Goodbye...

    As we celebrate everything Nicola brings to the salon, we're also sending her all our love and best wishes as she begins her maternity leave until spring 2026 - getting ready to welcome baby number two! We'll miss her presence dearly, but couldn't be more excited for this next chapter in her life.

    From all of us - congratulations, Nicola! We'll be counting down the days until you're back with your foils, formulas, and that signature smile... 💛



    Style Director

    Nat

    Meet style director Nat: Our Curl-Sculpting, Motorbike-Loving Master of Precision

    If you know Nat, you know she brings 28 years of hairdressing brilliance to every client she touches - and she's showing no signs of slowing down. With a true passion for short, curly, and creatively precise cuts, Nat has carved out a reputation for transforming hair into something that feels uniquely you. It's no wonder she was crowned Top Stylist in the Company for 2024!

    Creative Vision Meets Technical Precision

    Nat doesn't just cut hair - she sculpts it. Whether it's working with natural texture, fine-tuning a shape, or designing something bold and new, she approaches every style with an artist's eye and a perfectionist's skill. Short hair? Curls? A restyle you've been too nervous to try? Nat is your person.

    Off the Clock: Fast Cars, Loud Gigs & Mystery Novels

    When she's not in the salon, you might find Nat out on a motorbike, under the hood of a car, or deep in a murder mystery novel. She's an animal lover at heart, and she lights up when talking about time spent with friends and family at gigs or festivals.

    Why Clients Love Her

    Beyond the skills (which are next-level), Nat has a grounded, real energy that instantly puts clients at ease. She listens, she cares, and she's not afraid to be honest if she thinks a different style will suit you better. That's what 28 years of experience - and genuine passion - looks like.

    Thinking about going short? Rocking curls? Or just ready for a stylist who gets it? Book in with Nat - you won't look back.



    Style Director

    Claire

    Meet Style Director Claire: Our Bob-Cutting, Bulldog-Loving Hair & Scalp Expert

    If you've ever sat in Claire's chair, you'll already know: she's got the gift of the gab, a heart of gold, and hands that make bobs look effortless. With over 20 years of experience in precision cutting and styling, Claire has long been one of the cornerstones of our salon team. Now, she's taken her love of hair to the next level - officially qualifying as one of our in-house Hair and Scalp Experts!

    Claire has always been fascinated by what's really going on beneath the hair. From product chemistry to scalp health, she's been diving deep into the science of it all. Her new qualification means she's not just making hair look great - she's now treating it at the root (literally), helping clients understand and improve their scalp and hair health from the inside out.

    Fun, Bubbly... and a Bit Obsessed with Bulldogs

    Beyond the salon chair, Claire is the kind of person who brings energy into any room. She's a proud French bulldog Mum, a crisp connoisseur, and the go-to guru for all things reality TV. (Seriously - don't challenge her to a Love Island quiz unless you're ready to lose.)

    Ready to Meet Her?

    If you're looking for a stylist who combines years of experience with a fresh, scientific approach to hair and scalp care - and who'll probably make you laugh through your whole appointment - Claire's your woman.



    Creative Director

    Vikki

    Meet Style director Vikki: From Saturday Girl to Styling Pro with 20 Years of Hair Magic

    Vikki's journey with the Francesco Hair Salon started in the most classic way - as a Saturday girl. Fast forward 20 years, and she's now one of our most versatile and experienced stylists, specialising in both ladies' and gents' cutting, with a passion for all hair types - from bouncy curls and sleek bobs to long, flowing styles and stunning special occasion hair.

    Her dedication, creativity, and calm confidence have made her a true favourite among clients - and a much-loved member of our team.

    A Stylist Who Just Gets It

    Vikki is all about helping clients feel like the best version of themselves. Whether it's a sharp new cut, a soft glam updo, or a relaxed style for a big day, she brings care, precision, and plenty of friendly chat to every appointment.

    She's especially known for her eye for detail and her ability to tailor a look to suit each person's hair type, lifestyle, and vibe.

    Family, Home & a Well-Earned G&T

    When she's not behind the chair, Vikki's busy making memories with her two daughters, spending weekends renovating her new home alongside her newlywed husband, and enjoying the little moments. Her perfect Saturday night? Good food, sunshine, and a gin & tonic in hand. Bliss.

    Need a stylist who listens, understands, and delivers effortlessly stylish results? Vikki's your go-to.

    She's not just about great hair - she's about making you feel great, too.



    Colourist

    Jade

    Meet our colourist Jade: Award-Winning Colour Queen & Blonde Specialist

    There's something instantly uplifting about Jade - maybe it's her infectious giggle, maybe it's her bubbly energy, or maybe it's the way she talks about colour like it's a form of magic. Starting her journey with us seven years ago at Francesco Hair Salon, Jade has grown into one of our most talented and passionate colourists - and 2024 made it official.

    This year, she was crowned 'Best Top Colourist' and 'Best Newcomer', a rare and well-deserved double win that speaks volumes about her skill and dedication.

    Blonde Obsessed... In the Best Way

    Jade has a true gift when it comes to creating stunning blondes - from soft, sun-kissed balayage to bright platinum transformations. She's a true perfectionist, taking time to understand every client's hair, skin tone, and desired look to deliver colour that's both beautiful and bespoke.

    Homegrown Talent

    What makes Jade's story even more special? She started right here with us. Growing through training, learning, and building her confidence with the Francesco family, she's become a core part of our team - and we honestly can't imagine the salon without her.

    Outside the Salon

    When she's not mixing the perfect toner or obsessing over foils, Jade is all about dog cuddles with her little Lola, sunshine getaways, and making the most of life with friends, fun, and laughter. She brings that same energy into the salon every day, making clients feel relaxed, welcomed, and excited for their transformation.

    Looking for that perfect blonde, a fresh colour refresh, or a stylist who'll hype you up while making you glow? Jade's your girl.



    Stylist

    Lois

    Meet Cutting Stylist Lois: Our On-Trend Cutting Queen & Blow-Dry Perfectionist ✨

    Looking for that flawless finish, perfect wave, or "did-you-just-walk-out-of-a-magazine?" blow dry? Then meet Lois - our go-to girl for on-trend styling, long hair magic, and bouncy, beautiful finishes.

    With 6 years of experience and a passion for making every client feel like they're having a true good hair day, Lois is a rising star in the salon - and one of the hardest-working stylists on the floor.

    Precision, Style & a Whole Lot of Passion

    Lois is all about detail. Whether she's shaping long layers, curling beachy waves, or crafting special occasion hair, she brings focus, finesse, and a love for learning. She's constantly taking part in ongoing training to keep her techniques sharp and her styles fresh.

    From wedding hair to weekend blowouts, Lois has a natural eye for what's current, flattering, and totally Instagram-worthy. It's no wonder clients keep coming back for that signature Lois finish.

    Work Hard, Play Hard

    Lois is our work-hard, play-hard girl. She brings energy to everything she does, both in the salon and in life. When she's not styling clients, you'll find her in the gym, spending time with family and friends, or planning her next travel adventure (usually with a bit of shopping in between).

    She's stylish, social, and always in the know - if it's trending, Lois is already doing it.

    Need a stylist who's all about detail, polish, and the perfect finish? Lois has you covered. Come for the hair, stay for the vibes. 💕









    Wella Professionals

    Express Colour Menu

    Elevate the vibrancy of your hair colour in a matter of minutes with our express colour services. Just add to your Cut & Blow Dry... and prepare to turn heads!

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    Wella Professionals

    YOUR ULTIMATE GUIDE TO

    Hair Treatments

    Everyday hair concerns, we've got you covered! Upgrade your visit today with our highly effective and indulgent Treatments...

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